Xcel Energy named recipient of the 2016 ReliabilityOne™ Award for outstanding reliability performance in the Plains Region

Back to All News

Xcel Energy named recipient of the 2016 ReliabilityOne™ Award for outstanding reliability performance in the Plains Region

November 19, 2016

SAN DIEGO (Nov 18, 2016) –  Last night, Xcel Energy was recognized by PA Consulting Group, Inc. as the recipient of the 2016 ReliabilityOne™ Award for Outstanding Reliability Performance in the Plains Region.

ReliabilityOne™ Awards are given annually to the utilities that have achieved outstanding reliability performance and have excelled in delivering the most reliable electric service to their customers.

“We appreciate this honor recognizing Xcel Energy’s exceptional record of reliable and safe energy service,” said Kelly Bloch, Regional Vice President, Distribution Operations. “The award is the result of the hard work and dedication of our employees who are committed to meeting and exceeding the expectations of our customers and the communities we serve.” 

Xcel Energy customers on average have electricity service more than 99.98 percent of the time. The company makes significant investments in infrastructure and innovative programs to enhance reliability including: 

  • Building more than 800 miles of new transmission lines in Minnesota, Wisconsin, North Dakota and South Dakota by 2017 as part of the CapX2020 collaboration
  • Clearing trees and vegetation from more than 4,000 miles of distribution lines and 1,800 miles of transmission lines
  • Upgrading 27 existing substations and energizing more than a dozen new substations
  • Investing in advanced grid technologies that enable more renewable generation while enhancing system security and reliability
  • During storm recovery, restoring service to 90 percent of customers within 12 hours and restoring 96 percent of customers within 24 hours

 

Related Information